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Ever found yourself stuck while doing a UPI payment due to a low account balance?

A few days ago, Mehul tried paying for groceries in Pune and suddenly blanked on his UPI PIN. That same evening, Ananya in Jaipur set up a brand new one after opening her bank account. Simple situations, yet both show how much we rely on that small number without thinking about it.

You spotted an unknown transaction on your credit card, or a payment was deducted from your account, but the app shows payment failed. What should you do?

The following scenarios are something you must have experienced or can definitely relate to. The first: you place an order on Zomato or Swiggy, you select UPI to pay, and enter your PIN. The money gets deducted for you, but does not get registered on the app.  

Or, you want to send money to a friend or a family member, but end up sending it to someone else entirely. In both scenarios, the most common reaction anyone has is, "What now?", followed by, "Will I or how can I get my money back?"

This post will answer both questions for you. It will walk you through how to raise and check the UPI complaint's status without having to run from pillar to post.  

Loan applications get rejected for all sorts of reasons. But one of the more frustrating ones is a low or absent CIBIL score, especially when the salary has been steady for years.

Meera paid her electricity bill over UPI and waited for the “Payment Successful” tick. But the screen froze, the money was deducted, and the status showed… nothing. Panic? Possibly. But she didn’t need to lose sleep. A quick transaction ID status check online could tell her exactly what happened.

Getting a loan as a student in India used to mean two things: a bank branch visit and a guarantor with a salary slip...

It was the 29th of the month. Priya had just swiped her card at a grocery store when the transaction failed - not because the store had a problem, but because she had no idea how much was left in her account after her EMI had gone out two days earlier. A small inconvenience, but an entirely avoidable one.

Kartik is 22 and looking at a Rs 60,000 laptop. Below the price, a line reads: EMI starting at Rs 2,800 per month. His salary is Rs 25,000. The number looks manageable but he wants to know what it actually includes before he commits. Does the total come to more than Rs 60,000? What is covered in each payment?