Frequently Asked Questions (FAQs)

You can re-apply after 20 days of successful closure.

You can re-apply after 30 days of rejection.

All resident Indians aged between 21 to 58 years, salaried, are eligible for a personal loan with herofincorp.

All loans sanctioned through herofincorp are done basis the internal policies of Hero FinCorp Limited.

Login to your herofincorp mobile application and you will be shown the current status of your loan application. For further queries, please write to us at customer.care@herofincorp.com

If you have taken a loan with herofincorp, you can view the present status of your loan account in the 'Active loan status' section.

You can select different loan tenure options as per your requirement, ranging from 6 months to 24 months depending on the EMI amount that you choose..

You can log in to the herofincorp mobile app to view your complete loan details.

As per herofincorp policy, there is no provision for a co-applicant for your Personal Loan.

Interest is calculated monthly using a reducing balance method. We consider a 30 day month and 360 day year for interest calculations.

Your complete loan details, inclusive of EMI status and next due date, are available once you login to your account on the mobile app.

EMIs can be paid via NACH mode (Auto debit). In case debit fails due to some issue, EMI can be paid via Pay Now option present in the herofincorp App. To make payments alternatively you can visit the link http://bit.ly/herofincorppayment

The installment cycle date will be 8th of every month.

As per the herofincorp policy, part pre-payment is currently not allowed.

As per the herofincorp policy, advance EMI payment is not allowed.

You can pay an Advance EMI anytime. Though if an Advance EMI is paid between 6th and 10th of the month, the banking process would have run by then, and there is a chance of normal EMI debit as well. If this happens - do not worry! We will adjust the extra EMI paid in next month cycle, or you can raise a request to ask for a refund

For instant disbursement of your Personal Loan, please keep the following information available:

• PAN Number
• Aadhaar card for O- KYC or Smart Card Driving License
• Bank account and internet banking credentials

herofincorp uses Secure Socket Layers (SSL) data encryption standards to ensure that there is no misuse of any information shared by customers. Additionally as a part of HeroFinCorp , we adhere to all applicable RBI guidelines and regulations.

All-important loan related documents will be available in herofincorp loan application for Active / Closed loans.

For any queries on NOC or closure document, please call customer service team on 1800-102-4145 (Toll Free) or email us on customer.care@herofincorp.com

In the event that the first due date for payment of EMI is after a period of 30 days from the date of disbursement of the loan amount, the additional number of days beyond this period is known as the broken period. An upfront interest is deducted for this broken period from the loan amount at the time of disbursement.

An amortization schedule is a table giving the reduction of your loan amount by monthly installments. The amortization schedule gives the break-up of every EMI and principal outstanding of your loan.