Use Secure Websites
Always check the URL (website link) before clicking on it. A URL starting with "HTTPS://" indicates that the website is reliable and secure.
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Watch out! There could be fraud traps ahead. Keep your online transactions safe with the most secure systems at Hero FinCorp.
With great conveniences come greater risks. Online transaction-related fraud is just one of them. You can steer clear of such dangers by being vigilant and taking certain precautions before transacting online.
Always check the URL (website link) before clicking on it. A URL starting with "HTTPS://" indicates that the website is reliable and secure.
Always use a secure Internet connection for online transactions and other finance-related things. Ensure your device’s Antivirus and Firewall are up and running. Avoid transacting online from cyber cafes and using unknown devices.
Fake loan apps are becoming increasingly popular among scammers. Therefore, opt for a well-known lender in the industry, look up their physical address, read customer reviews, and check if the lender of your choice is registered with the RBI or any other regulating body.
An online lender offering a loan at a 1% or 2% interest rate could be a red flag. Such tempting offers are solely intended to steal your personal information including banking details.
Legitimate lenders never request personal information such as ATM pins, credit card passwords, or CVVs. They also never ask for receipts from past bank transactions. Beware, if someone asks you for these details.
Sharing sensitive information via text message or email is never a good idea. Also, avoid posting your personal details on social networking sites.
Never be afraid to ask questions if you receive a call from someone claiming to be a financial institution's representative. During the phone call, gather as much information as possible. A fake caller will not be able to answer your specific questions.
Here are some reminders to protect yourself against these attacks:
Dear Hero FinCorp Customer,
Recently, some unauthorised entity/person posing as a Hero FinCorp representative attempted to contact our customers about EMI payments. Be aware, we accept EMI payments only through the following procedure.
In case you would like to report an unauthorized person or communication sent to you,Please email us at customer.care@herofincorp.com for Two-wheeler Loan, Used Car Loan, Personal Loan & Loyalty Personal Loan. For corporate loans write to us at corporate.care@herofincorp.com.
Loan fraud is an online/offline scam in which scammers deceive victims into believing they would be approved for a substantial loan with an 0% interest rate. The scammers then charge higher processing fees, steal personal and sensitive information and swipe funds from the victim's bank account.
Here are some obvious red flags in dealing with a fraudulent lender.
If you have acquired a retail loan such as a personal loan, two-wheeler loan, or used car loan from us, drop your complaint at customer.care@herofincorp.com. In case of corporate loan fraud, write to us at corporate.care@herofincorp.com.
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