
India is no doubt the global frontrunner in terms of digital payments. However, it's important to remember that a large part of the population resides in rural areas where traditional banks are often absent.
To bring access to digital banking to these areas, the government has introduced the Aadhaar Enabled Payment System (AEPS). So what is it, who can use it, and how? Read on to find out.

The Aadhaar Enabled Payment System (APES) is a simple banking service designed for areas with limited banking infrastructure. It allows users to perform basic banking transactions on accounts linked to their 12-digit Aadhaar number.
Transactions are authorised using a fingerprint scanner rather than using PINs or OTPs. This service can be accessed via authorised APES providers who can be local kirana shops and dedicated agents, or via DigitalSeva Kendras and micro-ATMs.
The process to bank via the AEPS system is as follows:
To access this service, you must have the following:
Note: While this service was developed and promoted for rural India, AEPS service points are also available across major towns and cities.
Also Read: Aadhaar Card Loan: How to Apply Online Instantly in a Few Simple Steps
AEPS supports several basic banking services that are focused on daily financial needs, like:
AEPS offers several practical benefits, such as:
AEPS transactions follow bank-defined limits.
| Charge Type | Rate/Fee |
|---|---|
| Cash Withdrawals | ₹10,000–₹25,000 |
| Balance Enquiry | No charge |
| Fund Transfer Limits | As per bank policy |
Charges, if any, depend on the bank.

AEPS and UPI, while being digital banking options, are designed to serve different needs:
| AEPS | UPI | |
|---|---|---|
| Designed for | Rural and offline users | Smartphone users |
| Authentication | Biometric | PIN |
| Smartphone Needed | No | Yes |
| Internet Required | Not for the user | Yes (unless using UPI Lite X) |
Also Read: Impact of Aadhar Card on Personal Loan
AEPS is designed to simplify access to banking by using simple Aadhaar-based verification. It brings inclusion, security, and basic financial access to rural India without relying on technology-heavy tools.
Understanding systems like AEPS helps you, the user, make better financial choices - a core principle Hero Fincorp believes in. If you are looking to borrow responsibly, we offer personal loans via an entirely digital (via aninstant loan web appor from anyAndroidoriOSdevice) and transparent process.
Yes, you must have your Aadhaar linked to your bank account to use this service.
Yes, as a user, you do not need any devices to avail yourself of this service. You only need to find an AEPS agent or service point.
If the biometric authentication fails, wait a while and try again.
A quick search on Google should give you the locations of an AEPS micro-ATM near you.
As long as you have an Aadhaar-linked bank account, you are eligible to use the AEPS system.
Such transactions are automatically reversed. If, for some reason, this doesn't happen, contact the concerned bank for a resolution.
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