OUR PARTNERS
Service Provider: One MobiKwik Systems Private Limited:
Hero Fincorp Ltd. Offers BNPL (“Unsecured Personal Loan”) through One MobiKwik Systems Private Limited("Mobikwik"). Hero Fincorp Ltd. has onboarded Mobikwik to act as a service partner for certain services which include collection of customer's / merchant's KYC document's customer service, technology service and collection (including collection agencies empanelled by Mobikwik). However, approval of the above-mentioned facility is solely at Hero Fincorp Ltd.’s discretion. Mobikwik is an embedded lending service provider which facilitates transactions via the credit limit. To know more or apply for the same, please visit the https://www.mobikwik.com/zip-paylater
Please click here to know the list of collection agents appointed by Mobikwik under "Collection Services" arrangement.
Download ExcelAbout Mobikwik
https://www.mobikwik.com/For Whom:
Salaried Individuals
Self Employed Individuals
Purpose:
Recharge and Bills
Food
Online and Offline Shopping
Travel
Groceries
Education
Health
Entertainment
Key Features:
Credit Limit up to INR 60000
0% Interest Rate
15 days repayment cycle
5 days to repay without any late payment fees
Paperless Journey
Easy repayment options
Benefits:
Shop across a vast list of merchants
Enjoy the convenience of payments at merchants
Shop now and pay later
Convenient digital onboarding
Charges:
To know the Schedule of Charges Please Click Here
https://promotions.mobikwik.com/inapp/terms-and-conditions/zip/ziptnc-test.html
- Processing Fee – One Time Activation Fee which ranges from 99 to 399 plus GST.
- Bounce Charges – Rs 250 till outstanding of Rs 1000 and Rs 500 on an outstanding of more than Rs 1000
- Late Payment Fee/Cycle– A LPF of 2.5% of the total overdue amount will be applicable
- Additional/ Penal Interest – 0.1% daily overdue interest of overdue outstanding pro-rated for the number of days of overdue
How to Apply:
Application through Mobikwik 
App
Customer Care
Mobikwik
Contact No. +91-8069898317
Timings: 9 AM - 8 PM
Customer can raise their queries / concerns on the Mobikwik App
Social Media-
MobiKwik - @MobiKwik
MobiKwik Support - @MobiKwikSWAT
Hero Fincorp Ltd
Retail Customer Service App
Most preferred by Retail Customers
1800-102-4145
9:30 AM - 6:30 PM, Monday to Saturday
Customer.Care@HeroFinCorp.com
Grievance Redressal Officers
Hero Fincorp Ltd
Ms. Monica Arora
Hero FinCorp Ltd.,
A-44, Mohan Co-Operative Industrial Estate,
Mathura Road,
New Delhi – 110044
Email: nodal.officer@herofincorp.com
Contact Number: 0124-3633945 (9:30 am to 6:30 pm)
Mobikwik
Prashant Gandhi
grievance@mobikwik.com
+91-8069898317
One MobiKwik Systems Limited, Unit No. 102, 1st Floor,
Block-B, Pegasus One, Golf Course Road, Sector-53,
Gurugram, Haryana, India
Link to Sachet Portal
https://sachet.rbi.org.in/
Privacy Policy of Mobikwik -
https://www.mobikwik.com/privacypolicy
Link to Data Privacy Policy of HFCL