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Terms of Service

I have read through the Terms of Service for use of Digital Platforms as provided above by HFCL and I provide my express consent and agree to the Terms of Service for use of Digital Platform.

Hero Fincorp Ltd. offers Term Loan (“Unsecured Personal Loan”) through Dreamplug Technologies Private Limited. Hero Fincorp Ltd. has onboarded Prefr to act as a service partner for certain services which include collection of customer's / merchant's KYC document's customer service, technology service and collection (including collection agencies empanelled by Prefr). However, approval of the above-mentioned facility / term loan is solely at Hero Fincorp Ltd.’s discretion. Prefr is an embedded lending service provider which facilitates unsecured personal loans in partnership with various digital mobile applications.

Please click here to  know the list of collection agents appointed by Prefr under "Collection Services" arrangement.

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Product Features

For Whom:

Salaried Individuals

Self Employed Individuals

Purpose:

Wedding / Event

Medical Emergency

Home Renovation

Travel

Business Requirement

Repayment of another loan

Education

Personal Use

Other Key Features:

Collateral free loan facility with EMI feature

Paperless Journey

Easy and automated repayments

3 Days Cooling off Period

Loan amount upto Rs. 7,50,000/-

Disbursement directly to customer’s bank account

Flexible Tenure Options

Easy & Quick disbursement process

Benefits:

Simplified digital documentation

Completely on digital platform real time* approval and disbursement

Unsecured loan facility with daily installment structure

Convenient and easy end to end process

Charges:

To know the Schedule of Charges Please

  • Processing Fee – Up to 6%
  • Bounce Charges - Rs. 500
  • Foreclosure Charges – 5% of Principal outstanding
  • Additional/ Penal Interest - 3% p.m. of overdue EMI (36% p.a. of overdue EMI) pro-rated for the number of days of overdue

How to Apply:

Application through Prefr partners: https://prefr.com

Customer Care

Any enquiry/clarification/grievances, please contact:

Prefr

Prefr Toll Free No. 040 48521334

Timings: 10:00 am – 7:00 pm (Available on all days except holidays and weekends)

Customer can raise their queries / concerns by email: wecare@prefr.com

Hero Fincorp Ltd

Retail Customer Service App

Most preferred by Retail Customers

1800-102-4145

9:30 AM - 6:30 PM, Monday to Saturday

Customer.Care@HeroFinCorp.com

Grievance Redressal Officers

Hero Fincorp Ltd

Ms. Monica Arora,

Hero FinCorp Ltd.,

A-44, Mohan Co-Operative Industrial Estate, Mathura Road,

New Delhi - 110044

Email: nodal.officer@herofincorp.com

Contact Number: 0124-3633945 (9:30 am to 6:30 pm)

Prefr

Mr. Mallikarjun Madurgi

Dreamplug Technologies Private Limited

2nd Floor, Block 2, My Home Hub

Hitech City Road

Hyderabad, Telangana 500081

Email: nodal.officer@prefr.com

Contact Number:040-48521334 (10:00 am to 7:00 pm)

(Available on all days except holidays and weekends)