Hero Fincorp Ltd. offers Term Loan (“Unsecured Personal Loan”) and Merchant Loans (“Unsecured Short-Term Loan ”) through One97 Communications Limited (One97 or Paytm) on Paytm’s platform. Hero Fincorp Ltd. has onboarded One97 to act as a service partner for certain services which include collection of customers’ / merchants’ KYC documents, customer service, technology service and collection (including collection agencies empanelled by Paytm). However, approval of the above-mentioned term loan/facility is solely at Hero Fincorp Ltd.’s discretion. To know more or apply for the same, please visit the Paytm Consumer (Postpaid/Personal loan) and Merchant (Loan against offline QR code payments) apps.
Please Click Here to know the list of collection agents appointed by Paytm under "Collection Services" arrangement.
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About Paytm
https://paytm.com/about-us
Product Features
For Whom:
Salaried Individuals
Self Employed Individuals
Purpose:
Wedding / Event
Medical Emergency
Home Renovation
Travel
Business Requirement
Repayment of another loan
Education
Personal Use
Other Key Features:
Collateral free loan facility with EMI feature
Paperless Journey
Easy and automated repayments
3 Days Cooling off Period
Loan amount upto Rs. 5,00,000/-
Disbursement directly to customer’s bank account
Flexible Tenure Options
Easy & Quick disbursement process
Benefits:
Simplified digital documentation
Completely on digital platform real time* approval and disbursement
Unsecured loan facility with daily installment structure
NIL Pre-closure charges if closed within cooling period
Convenient and easy end to end process
Charges:
To know the Schedule of Charges Please Click Here
-
For Loan amount between 10,000- 3,00,000
- Processing Fee – Upto 4% + 18% GST
- Bounce Charges - Rs. 200
- Foreclosure Charges – 4.72% of Principal outstanding
-
For Loan amount between 3,00,001- 5,00,000
- Processing Fee – 2.7% excluding GST (3.19% including GST)
- Bounce Charges - Rs. 350
- Foreclosure Charges: (5% of Principal outstanding)+ GST
Or
If Loan is closed within 6 months from the date of disbursement, then (interest on loan amount for 6 months + foreclosure charges)
How to Apply
Application through
App
Customer Care
Any enquiry/clarification/grievances, please contact:
Paytm
Paytm Toll Free No. 0120 4440440
Customer can raise their queries / concerns on the PayTM App
Merchant Cash Advance
24*7 In App Support - https://b.paytm.me/Help_Support
Call Center - 0120-44440440
Personal Loan
Social Media Twitter Handle - @Paytmcare
24*7 In App Support - https://m.paytm.me/paytm_post
Hero Fincorp Ltd
Retail Customer Service App
Most preferred by Retail Customers
1800-102-4145
9:30 AM - 6:30 PM, Monday to Saturday
Customer.Care@HeroFinCorp.com
Grievance Redressal Officers
Hero Fincorp Ltd
Ms. Monica Arora,
Hero FinCorp Ltd.,
A-44, Mohan Co-Operative Industrial Estate, Mathura Road,
New Delhi - 110044
Email: nodal.officer@herofincorp.com
Contact Number: 0124-3633945 (9:30 am to 6:30 pm)
PAYTM (One97 Communication Ltd.)
Mr. Aditya Ranade,
PAYTM (One97 Communication Ltd.),
Skymark One,
Shop No.1, Ground Floor, Tower-D,
Plot No. H-10B, Sector 98, Noida, UP-201301
Email: grievance-redressal_lending@paytm.com
Contact Number: 0120-5083345